"MY ROOF IS LEAKING!"

 Within the first 24 hours—acting fast prevents further damage and mold growth. Trinity Restoration responds 24/7 to emergencies. According to IICRC S500 standards, rapid response significantly reduces the chance of secondary damage like warped wood floors, swollen cabinets, and microbial growth.

 We inspect the source, stop the water, extract standing water, set up drying equipment, and document the damage for insurance. Following IICRC guidelines, we classify the water category (clean, gray, or black) and map moisture levels to ensure proper treatment of every affected area.

 On average, 3–5 days, depending on the severity of damage and materials affected. IICRC standards emphasize that drying progress should be verified daily with moisture meters and hygrometers—not just estimated visually.
 

 Sometimes. If addressed quickly, carpets can often be dried and sanitized. Padding is usually replaced for health and safety. IICRC recommends the removal of affected padding in most cases since it loses structural integrity and harbors bacteria. 

 Yes, if left untreated for 24–48 hours. That’s why we begin drying immediately. IICRC AMRT (Applied Microbial Remediation Technician) protocols stress that mold prevention begins with rapid structural drying and humidity control.

 Yes, we document all damage and work directly with your insurance adjuster. We provide IICRC-compliant moisture logs, photos, and drying reports so your claim is well-documented and approved faster.

 If the affected areas are contained and drying equipment is safely set up, yes. For large losses, we may recommend temporary relocation. IICRC suggests limiting occupancy in Category 2 or 3 water losses until full sanitation is complete.

 We use commercial-grade dehumidifiers, air movers, moisture meters, and extraction pumps. All equipment is placed strategically per IICRC’s “psychrometric calculations,” ensuring airflow and dehumidification are balanced for effective drying.
 

 Yes. We use infrared cameras and moisture mapping tools to identify water inside walls and under flooring. IICRC S500 requires verification of hidden moisture before declaring a structure “dry,” which prevents costly future mold problems. 

 Costs vary based on severity and square footage. Insurance usually covers sudden and accidental water damage. The IICRC emphasizes that proper mitigation often lowers total claim costs by preventing structural deterioration and microbial contamination.